If someone says Google can't be trusted for purchases of long-term, capital-style goods like a thermostat (or smoke detectors), I'd have to agree.
The Nest I bought way back when may still be installed in the home I sold 10+ years ago.
But I didn't buy it from Google, I bought it from Nest (pre-Google) - a company that designed and sold high-tech gear that was designed to be permanently installed and (presumably) last a good long time. The acquisition was not a good match, but it is what it is - lesson learned and reputations lost.
(and the design, honestly, was more down Apple's lane than Google's - I thought the former would be more likely to buy them out, not that it guaranteed any different results).
But I didn't buy it from Google, I bought it from Nest (pre-Google) - a company that designed and sold high-tech gear that was designed to be permanently installed and (presumably) last a good long time. The acquisition was not a good match, but it is what it is - lesson learned and reputations lost.
(and the design, honestly, was more down Apple's lane than Google's - I thought the former would be more likely to buy them out, not that it guaranteed any different results).