Sorry, I get where your emotions are coming from with this, but it is just technically wrong on every level.
The vast majority of tech support scams come through apps on the Play Store. Not only that, but malicious apps get approved on the Play Store constantly.
There is no reason to take any claim that this change is meant to mitigate scams seriously, because there's no evidence to support that it makes a noticeable dent in such activity.
What this change does noticeably and impactfully do, is prevent, via chilling effects, users from being able to use their phones in ways that could lose Google and its partner vendors post-sales revenue.
As you said, serving people should be the end in itself, and this change doesn't do that - it hurts people.
The vast majority of tech support scams come through apps on the Play Store. Not only that, but malicious apps get approved on the Play Store constantly.
There is no reason to take any claim that this change is meant to mitigate scams seriously, because there's no evidence to support that it makes a noticeable dent in such activity.
What this change does noticeably and impactfully do, is prevent, via chilling effects, users from being able to use their phones in ways that could lose Google and its partner vendors post-sales revenue.
As you said, serving people should be the end in itself, and this change doesn't do that - it hurts people.