This seems to be because of sensitive data and auditing, not just contacts.
> The risks of unregulated AI use have been noted within a number of authorities where there has also been reason to take other measures.
> Among them is the Swedish Transport Administration, where the internal audit earlier this year discovered widespread and risky use of about ten different AI services and wrote as follows:
> "We have seen several examples of problematic use of open AI services. The examples concern both the sensitivity of the information entered and how the AI-generated responses have been handled."
> Some staff will continue to have access to a dedicated platform for AI assistants—developed in-house by the Government Offices—which provides access to ChatGPT and Claude.
> Internal information also indicates that, following a review, security measures for the approved tool Copilot have been strengthened. However, the press office has declined to provide details regarding these enhancements, citing security considerations.
> The risks of unregulated AI use have been noted within a number of authorities where there has also been reason to take other measures.
> Among them is the Swedish Transport Administration, where the internal audit earlier this year discovered widespread and risky use of about ten different AI services and wrote as follows:
> "We have seen several examples of problematic use of open AI services. The examples concern both the sensitivity of the information entered and how the AI-generated responses have been handled."
> Some staff will continue to have access to a dedicated platform for AI assistants—developed in-house by the Government Offices—which provides access to ChatGPT and Claude.
> Internal information also indicates that, following a review, security measures for the approved tool Copilot have been strengthened. However, the press office has declined to provide details regarding these enhancements, citing security considerations.