I sell a lot on eBay and this is reminiscent of the experiences I have with the worst eBay customers. There are folks out there who will just push and push and push for whatever it is they want; they're the reason policies exist, and they ruin it for everyone else.
There's an inherent tension between the person providing the service and the person consuming it that has to do with fairness and leverage; each person always feels they are on the wrong side of the deal. In reality, it is the aribtrator, who sets the rules, who gets the upside of both deals, so they're right, ish, but they blame each othner.
There's an inherent tension between the person providing the service and the person consuming it that has to do with fairness and leverage; each person always feels they are on the wrong side of the deal. In reality, it is the aribtrator, who sets the rules, who gets the upside of both deals, so they're right, ish, but they blame each othner.