Comment by mrinterweb

I know the doomerism of robots takin R jobs get repetitive, but this seems like it would work very well in call centers. I get frustrated talking to AI call center agents, but that's often because they are less capable and prone to bad logic errors. To be fair, speaking to humans in call centers can be annoying too. If a call could be answered without waiting in a queue for 30 minutes by a competent AI agent, I think I would prefer that.