I mentioned elsewhere that I was once coached to do this. In that situation it honestly wasn’t lazy at all. At the time I was fielding such a high load of incoming requests that even reading and responding to them was eating up a huge chunk of my time and preventing me from getting anything else (i.e., actually doing any of the requested work) done.
I realize that this looked to the people requesting my attention like deliberate stonewalling. That’s because it was. And it wasn’t cool. But, “This quarter I didn’t ship any software because I was too busy answering email,” would not have earned me a satisfactory performance review. And I certainly was not going to openly admit to anyone but my immediate manager that I was using persistence as a prioritization signal. I saw what happened to the poor schmuck who made that mistake.
I realize that this looked to the people requesting my attention like deliberate stonewalling. That’s because it was. And it wasn’t cool. But, “This quarter I didn’t ship any software because I was too busy answering email,” would not have earned me a satisfactory performance review. And I certainly was not going to openly admit to anyone but my immediate manager that I was using persistence as a prioritization signal. I saw what happened to the poor schmuck who made that mistake.