Revolut refused to help with a dispute. They rejected it after like 2 hours, first claiming they contacted the seller, which it turns out they did not.
Then they claimed my evidence was incorrect, without any opportunity to correct.
And finally in their complaint system they completely refused to look at any of the evidence and sent me a generic refusal letter that referred to me by the wrong name.
All this despite other banks successfully handling chargebacks for the thing in question. Sad.
Then they claimed my evidence was incorrect, without any opportunity to correct.
And finally in their complaint system they completely refused to look at any of the evidence and sent me a generic refusal letter that referred to me by the wrong name.
All this despite other banks successfully handling chargebacks for the thing in question. Sad.