Comment by kldavis4

This is the primary issue. My dentist who we'd used for 10 years sold without us knowing. Almost all the staff we'd known left and finally the dentist/former owner. I didn't understand what was going on and why the service had gone to shit. Talked to a dentist friend and he suggested it was a PE takeover. I did some research and confirmed that was what happened. Found another privately owned dentist, but it's clear that some laws need to change to protect patients.