> We are a throw-away-stuff society, and Amazon is not outside of that society.
What Amazon does with returns doesn't have anything to do with what kind of "society" you think we are.
What it does with returns is determined by the profit motive.
And in most cases, the more profitable thing to do is to resell returned merchandise. Yes, return inspections cost money, but usually less money than what is gained by reselling the item.
Returned merchandise has value, and businesses don't make profit by throwing value away when they can make money with it or reduce losses with it instead.
I genuinely don't understand all the people who think it's more cost-effective for Amazon to send a $50 shirt to the dumpster rather than resell it. That's not how anything works.
What Amazon does with returns doesn't have anything to do with what kind of "society" you think we are.
What it does with returns is determined by the profit motive.
And in most cases, the more profitable thing to do is to resell returned merchandise. Yes, return inspections cost money, but usually less money than what is gained by reselling the item.
Returned merchandise has value, and businesses don't make profit by throwing value away when they can make money with it or reduce losses with it instead.
I genuinely don't understand all the people who think it's more cost-effective for Amazon to send a $50 shirt to the dumpster rather than resell it. That's not how anything works.