Got a dud? Quality not as expected? Ordered two by mistake? Size is not fitting? Take it to nearest post office, scan a qr code and hand it over. Done.
The other day I had to pack a product not bought from Amazon, then drive 25 minutes to a specific company's drop off point at some weird opening hours...
And that's after it took me to write manual email to get return label...the entire process took multiple weeks. And then a few more weeks until getting the refund.
At this point, I'm happy to pay 10% extra just to buy from Amazon.
Got a dud? Quality not as expected? Ordered two by mistake? Size is not fitting? Take it to nearest post office, scan a qr code and hand it over. Done.
The other day I had to pack a product not bought from Amazon, then drive 25 minutes to a specific company's drop off point at some weird opening hours...
And that's after it took me to write manual email to get return label...the entire process took multiple weeks. And then a few more weeks until getting the refund.
At this point, I'm happy to pay 10% extra just to buy from Amazon.