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Comment by skydhash

> Now teams can build lots of stuff that works great, except it's the wrong things.

That used to be called "time wasting". If you want to build software that will be used, you need to interview the users. Maybe a few things does require research to nail things right. But most software are user-facing, the research side is about optimization.

> Most things are becoming the understand the problem "shape".

Then should we be so reluctant about "trialing" invented solutions. It's the same thing with most AI projects, they're trying to justify the project after the facts while being very reluctant to get user insights.

parent skydhash 19 days ago

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