Comment by sinker

You're missing the point completely, not just of this exchange, but of the entire thread. It's not about the relationship between businesses and customers. It's about an entrenched system which parasitically drains the consumer, benefiting the few at the cost of the many - and the health of the economy (read: society) as a whole, and why this system persists because it's interlocked, not because it's fair or beneficial. Read some of the other responses to understand.