I don't see the dependency amongst colleagues as a bad thing. The issues I saw when fielding those questions was folks not doing a simple search across the internal docs to answer the question themselves. Yes, LLMs make this initial search easier, and answer a majority of folks' questions.
The problem arises when it hallucinates answers. That results in colleagues operating based on invalid information, leading to bigger issues. I've seen this many times at my own company, and I simply do not know how to tell folks to be more discerning of the LLM responses while leadership is simultaneously saying do more, faster, with AI.
The problem arises when it hallucinates answers. That results in colleagues operating based on invalid information, leading to bigger issues. I've seen this many times at my own company, and I simply do not know how to tell folks to be more discerning of the LLM responses while leadership is simultaneously saying do more, faster, with AI.