Strongly agree with you. Doug Engelbart (of mouse + groupware + hypertext fame) once said that if ease of use were the only design criteria, we would all ride tricycles instead of bicycles.
Not every user interface has to be or should be walk up and use. But there also needs to be a clear payoff to training.
Not every user interface has to be or should be walk up and use. But there also needs to be a clear payoff to training.