> how do you resolve the problem that people will take the output of the chatbot as authoritative even when it could possibly have errors or miss important nuance?
Compare this with the benchmark.
Earlier this year I called ABC with a question about my liquor license and spoke to three different agents. Each one gave me a different answer. All of them were wrong.
Compare this with the benchmark.
Earlier this year I called ABC with a question about my liquor license and spoke to three different agents. Each one gave me a different answer. All of them were wrong.