Is selling a ticket to a movie an experience, or a product? Is a subscription to netflix a ticket or an experience? What about a subscription to world of warcraft?
If you paid for world of warcraft by the hour does that change if it is an experience or a product?
This doesn't really work because products and experiences have too much overlap.
What you are really against I think is the different ways in which we are gift wrapping a skinner box, but there are an infinite number of ways to wrap it that will bypass your specification system.
If you paid for world of warcraft by the hour does that change if it is an experience or a product?
This doesn't really work because products and experiences have too much overlap.
What you are really against I think is the different ways in which we are gift wrapping a skinner box, but there are an infinite number of ways to wrap it that will bypass your specification system.