Why is the author pretending that it is only now that inexplicable failures are "being normalized"? They've been normal(ized) ever since this industry has existed.
Literally go no further than the age old advice of "have you tried turning it off and then back on again?", and then that actually working.
Did this person never experience the effects of rocking the boat just a little too much? Daring to do a little too good of a job? How?
Literally go no further than the age old advice of "have you tried turning it off and then back on again?", and then that actually working.
Did this person never experience the effects of rocking the boat just a little too much? Daring to do a little too good of a job? How?