Google, for a company that reputes to perform services, is probably the single most consumer-unfriendly company on the planet. Their customer care dept. consists of one crazy cat lady in a cabin in the hills of California. They've sold enterprise services for years (or pretend enterprise services, at least), sold multiple phones and devices, have the largest ad network on the Internet and they STILL don't have anyone you can call if things go wrong. Unless you're Kevin Rose and Google will get bad pub, they absolutely do not care about your problem. Shut up slave, or go back to Hotmail.
Your experience is not even irregular. I'd say this is the typical experience for people dealing with Google when everything doesn't go 100% correct.
Your experience is not even irregular. I'd say this is the typical experience for people dealing with Google when everything doesn't go 100% correct.