A lot of that has to do with the fact that the people who decide to use it fall into two camps:
1. People who do not have to use it themselves (political decides, bosses, ..), but get lobbied to the max
2. People who have to administer it and know nothing else and endure the lasting pain over the perceived infinite hurdle of changing the system
I gladly can use Linux at work, so I have had a stable, reliable and unchanging system since the past 6 years, but others have to go through major pains for each version of enshittification of their OS update. In my case the OS just got better slowly and incrementally.
1. People who do not have to use it themselves (political decides, bosses, ..), but get lobbied to the max
2. People who have to administer it and know nothing else and endure the lasting pain over the perceived infinite hurdle of changing the system
I gladly can use Linux at work, so I have had a stable, reliable and unchanging system since the past 6 years, but others have to go through major pains for each version of enshittification of their OS update. In my case the OS just got better slowly and incrementally.