Yes, there is no doubt that NATO countries (except maybe the US/Trump some days) wants Ukraine to win. They train troops, help with intelligence etc.
There is no argument that they are neutral.
But there's a big distance between being an adviser and being at war.
North Korea is supplying actual troops to Russia, and that doesn't mean Ukraine is at war with North Korea. Belarus and Iran have both supplied arms to Russia and Ukraine isn't at war with either.
Palintir and Starlink are both private companies, not NATO.
There is no argument that they are neutral.
But there's a big distance between being an adviser and being at war.
North Korea is supplying actual troops to Russia, and that doesn't mean Ukraine is at war with North Korea. Belarus and Iran have both supplied arms to Russia and Ukraine isn't at war with either.
Palintir and Starlink are both private companies, not NATO.