There's still some problem with that approach. OK, I will tell what I'm going change to prevent recurrence of the issue. How does that makes sense to the audience? Unless they just want hear that "some" change will be there and don't care about how that change would make any sense.
It boils down to what exactly is the ownership or accountability of your SVP around the issue. Why are they even bothered to ensure that there will be some change? If they are responsible for ensuring that the issue doesn't happen again, then they do need to say "I want the details".
It boils down to what exactly is the ownership or accountability of your SVP around the issue. Why are they even bothered to ensure that there will be some change? If they are responsible for ensuring that the issue doesn't happen again, then they do need to say "I want the details".