Just a couple of days ago, a customer rep at a company we partner with dropped a long doc that had basic reasoning errors once you got into the individual sections.
I would have much preferred if the rep had written a shorter document and reached out about things they were uncertain about. Instead thet wasted my and my team's time as we first tried to make sense of the document on good faith before realizing the problem.
I don't care if people use LLMs per se, but if this is functionally the result, then in this aspect of my work things would go much better if people did not use them. They are a great interface for talking to a machine, but due to the laziness they breed, they are a terrible interface for talking to other humans unless approached with a great deal of discipline.
I would have much preferred if the rep had written a shorter document and reached out about things they were uncertain about. Instead thet wasted my and my team's time as we first tried to make sense of the document on good faith before realizing the problem.
I don't care if people use LLMs per se, but if this is functionally the result, then in this aspect of my work things would go much better if people did not use them. They are a great interface for talking to a machine, but due to the laziness they breed, they are a terrible interface for talking to other humans unless approached with a great deal of discipline.