Comment by itintheory

We had the main community blocklist and several of their pricey paid blocklists enabled in a PoC capacity. We had a lot of legitimate users end up blocked. In some cases these may have been VPN exit nodes, or users on CG-NAT, or devices on a shared network with some other compromised / bot device. I didn't get 100% of the details, just that we were inundated with support requests from real users that ended up blocked.