You really ought to study recent developments in the service industry. Olive Garden added a tablet to every table so that customers can place their orders without talking to or waiting for a waiter. The goal was faster, more accurate service, since now the waiter did not need to remember your extremely detailed order.
And yet most people prefer talking to a waiter. There are other restaurants that have tried similar approaches and people would almost always deal with people rather than a robot.
I would love a robot to clean my home and do household chores, but in the service industry I would prefer real humans doing the work.
And yet most people prefer talking to a waiter. There are other restaurants that have tried similar approaches and people would almost always deal with people rather than a robot.
I would love a robot to clean my home and do household chores, but in the service industry I would prefer real humans doing the work.