Google is the worst offender, but a lot of companies are increasingly hiding themselves behind a wall of automated systems to completely neuter users ability to challenge any decision unilaterally taken by the them. The LLM-age has worsen the situation but it started well before it.
At some point it may be necessary to add the requirement for large companies to have a both human contact point and perhaps a requirement for specifics on account terminations and the like, or at least a way to request them, to the letter of the law.
At some point it may be necessary to add the requirement for large companies to have a both human contact point and perhaps a requirement for specifics on account terminations and the like, or at least a way to request them, to the letter of the law.