Comment by saghm

My favorite story of just how little people who aren't as tech savvy don't differentiate between different parts of the browser UI (which naturally leads to clicking things that are best left unclicked) is when my grandmother told me her "internet was broken" and asked me to fix it. I was mentally preparing for a call to Verizon or something, but no, when she finally showed me, it turned out that one of the bookmarks on her toolbar in Safari had gone missing (presumably she accidentally deleted it). After I added it back and she clicked it to see that it opened properly, she was satisfied that I had fixed the internet. To her, when she opened Safari, it was all just "the internet"; she didn't differentiate between the local browser UI and the web, let alone different elements on a single webpage being from different sources.