- Good design requires user interviews, which are less common in open source
- The sorts of people who are most attracted to open source work are programmers, not designers
- Open source software can get popular even with bad design; closed source software with bad design fails and shuts down
- Good design requires user interviews, which are less common in open source - The sorts of people who are most attracted to open source work are programmers, not designers - Open source software can get popular even with bad design; closed source software with bad design fails and shuts down