I've been a digital marketer for 10+ years.
What this article is trying to say is selling benefits vs features
Which description below interests you more?
A: "The GeeWhiz personal helicopter: the most efficient, best helicopter ever. Its dual cast aluminum blades spin at an incredible 600 revolutions per minute. It's as silent as a mouse's fart. It weighs only 750 pounds thanks to its innovative carbon alloy frame."
B: "Cut your commute time in half with the GeeWhiz personal helicopter"
B probably got your attention more, unless you have a personal interest in helicopters. Most people don't, they just want to know what it can do for them. Your eyes may have glazed over A because it was a bunch of words you don't care about.
A lot of people lean into feature marketing because either THEY are excited about it or they want to dazzle you - feature bombing is a real thing. For example you are NOT going to go drive up some huge rocks like the trucks in the commercials do - it just gives you a warm fuzzy. But it belongs AFTER you convince the person of the why it matters. In this case, they're reaching people who want a truck, they're deciding which truck.
What this article is trying to say is selling benefits vs features
Which description below interests you more?
A: "The GeeWhiz personal helicopter: the most efficient, best helicopter ever. Its dual cast aluminum blades spin at an incredible 600 revolutions per minute. It's as silent as a mouse's fart. It weighs only 750 pounds thanks to its innovative carbon alloy frame."
B: "Cut your commute time in half with the GeeWhiz personal helicopter"
B probably got your attention more, unless you have a personal interest in helicopters. Most people don't, they just want to know what it can do for them. Your eyes may have glazed over A because it was a bunch of words you don't care about.
A lot of people lean into feature marketing because either THEY are excited about it or they want to dazzle you - feature bombing is a real thing. For example you are NOT going to go drive up some huge rocks like the trucks in the commercials do - it just gives you a warm fuzzy. But it belongs AFTER you convince the person of the why it matters. In this case, they're reaching people who want a truck, they're deciding which truck.