Comment by stAInley

The operators know complex systems work. Words I've spoken, heard, or both: "Just rerun it, works the second time." "That's been failing for a while now. Just ignore the alert." "This procedure is old. We've added a step 64b in pencil. I can't remember why." "Is it meant to sound like that?" "What's the tape for?" "Careful you don't bump this button." "The database name has changed, the post-it has the new one. That's a '1' by the way." "Accept the failure, keep going." "Because you're the person touching the system the most, you're the most likely person to break it." "I know it says call on failure, but they never answer."