Where Anthropic f'ed up was treating their monetization the way they treat model training. Turns out that success in experimentation is not transferrable.
They have tried to find the highest that the market pays for sota models; however, on the consumer side, this is just too confusing and unsettling:
"You can only use Fable for a week as a part of your plan"
"Be ready! You have to start paying per token!"
"Nevermind! we extended it for a couple more weeks"
"Wait, now it's up to half your usage"
"Ok, now its..."
Most people want to not care. We want our AI like electricity -- Kind of just there no matter how easy/hard is for the supply. You don't want your electricity company to be on the brink of cutting you off any second.
That's Anthropic. You don't feel they want to give you a dependable service for an, albeit premium, price. It's a constant bargaining game. That forces people to look beyond the walled garden. There, they find models that are fine... and without the shenanigans.
They have tried to find the highest that the market pays for sota models; however, on the consumer side, this is just too confusing and unsettling:
"You can only use Fable for a week as a part of your plan" "Be ready! You have to start paying per token!" "Nevermind! we extended it for a couple more weeks" "Wait, now it's up to half your usage" "Ok, now its..."
Most people want to not care. We want our AI like electricity -- Kind of just there no matter how easy/hard is for the supply. You don't want your electricity company to be on the brink of cutting you off any second.
That's Anthropic. You don't feel they want to give you a dependable service for an, albeit premium, price. It's a constant bargaining game. That forces people to look beyond the walled garden. There, they find models that are fine... and without the shenanigans.