Comment by terribleperson

I had to replace a credit card yesterday. Part of the default flow involves the call center sending a notification to your app. When I told them my android version was too old, it took them twenty minutes to find out they could instead send a text message. That text message sends you to a photo-and-id verification service, but that's another issue.

Soon, there won't even be an alternative flow. There are a lot of places where there already isn't.