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Comment by dj_axl
FWIW I know of a pharmacy network that's implementing AI. Not only does the AI make egregious errors like speaking in Spanish when the conversation is in English. It also has a limited context window for ground rules of 5000 tokens or less. So correcting all the various errors goes over the instructions limit. As a result if the implementation goes through it will be of poor quality. All I can think is that people with no technical expertise are making these decisions, it is easy for any techie to predict that AI of this level won't be capable.