> Then it went further, kicking someone out of the waiting list who was ahead of Andrew — something it was not asked to do.
Meanwhile:
> Andrew, who was sitting fourth on a waitlist for a class later that week, asked if it was possible to move him to the top of the list.
The human asked the agent to move them to the top of the waiting list, and the agent started kicking the ones ahead of them in the list. Seems to me like it was doing what it was asked to do? Why is the article presenting it as if the agent did something completely different and unexpected? "Move me to the top of the list" does not sound like something that can be achieved through legitimate means.
Meanwhile:
> Andrew, who was sitting fourth on a waitlist for a class later that week, asked if it was possible to move him to the top of the list.
The human asked the agent to move them to the top of the waiting list, and the agent started kicking the ones ahead of them in the list. Seems to me like it was doing what it was asked to do? Why is the article presenting it as if the agent did something completely different and unexpected? "Move me to the top of the list" does not sound like something that can be achieved through legitimate means.