Comment by steelaz

This incident made me look at the SLAs we have with GitHub, since our company is on the Enterprise plan. Interestingly, it seems that only failed GHA invocations are counted towards an SLA breach. We informed engineering to stop using GHA while the incident was ongoing, but it seems what we should have done was to hammer them without remorse to get the whole incident period (10+ hours) counted towards an SLA breach. What a scummy SLA design.