Knowing that our competitor is trying to poach one of our clients away by promising a new feature could be very useful to us. Likewise, knowing that a competitor is at risk of losing a customer because they won't implement a feature that we're willing to implement (or already have) is a qualified sales lead.
All of this would be illegal if discovered in this way, presumably, but it's not entirely accurate to say that information is not power.
All of this would be illegal if discovered in this way, presumably, but it's not entirely accurate to say that information is not power.