> He didn’t get the job because even though the technical attributes were all good, he should have pressured the customer.
I'd say he didn't get the job because they would have asked him to pressure customers day in day out, he would refuse, never get promoted and be otherwise miserable in an aggressive culture.
IMHO he shouldn't change his answer to please the interviewer, the process is working as intended and I'd assume he found a job that better matched him somewhere else, where his mindset will be better valued.
I'd say he didn't get the job because they would have asked him to pressure customers day in day out, he would refuse, never get promoted and be otherwise miserable in an aggressive culture.
IMHO he shouldn't change his answer to please the interviewer, the process is working as intended and I'd assume he found a job that better matched him somewhere else, where his mindset will be better valued.