I bought two (identical) of these keyboards and they're by far the worst keyboard I've ever purchased. OOB, both had Bluetooth stability issues, dropping out at least 1-2 times a day, resulting in a sustained keypress being interpreted by the OS while they reconnectedddddddddddddddddddddddddddddddddddddddddddddddddddddd.
Vendor support suggested upgrading the firmware (I was on the latest firmware) so I followed their instruction - which nuked the keyboard's ability to use Bluetooth at all. No refund or replacement offered by vendor after reporting this.
I still use the non-broken one, exclusively in wired mode, and EVERY single time I use it, I have to perform the factory reset (Fn + z + j) in order to get the lights to work. Otherwise, cycling through the presets simply dims them until they're not visible.
I'm yet to find anybody with the same problems as me.
Vendor support suggested upgrading the firmware (I was on the latest firmware) so I followed their instruction - which nuked the keyboard's ability to use Bluetooth at all. No refund or replacement offered by vendor after reporting this.
I still use the non-broken one, exclusively in wired mode, and EVERY single time I use it, I have to perform the factory reset (Fn + z + j) in order to get the lights to work. Otherwise, cycling through the presets simply dims them until they're not visible.
I'm yet to find anybody with the same problems as me.