I still think SO was done in by the weird way they handled similar questions. They encouraged veteran users to flag new questions as dupes, even if the "original" question was years old and unanswered. Who does that even help?
Imagine if the system had let veteran users link a new question to an existing answer rather than a question, and if the asker finds it solves their problem they can accept it. At least that way new joiners would have a chance of getting their question answered.
Looking back it feels like SO was one of the first really gamified sites, and the people running it got weirdly focused on the point-economy aspect. They ran the site almost like "points" were a finite resource, and not to be handed out unless the user really deserved it.
Imagine if the system had let veteran users link a new question to an existing answer rather than a question, and if the asker finds it solves their problem they can accept it. At least that way new joiners would have a chance of getting their question answered.
Looking back it feels like SO was one of the first really gamified sites, and the people running it got weirdly focused on the point-economy aspect. They ran the site almost like "points" were a finite resource, and not to be handed out unless the user really deserved it.