> AI model providers have zero "moat", clients change them as they see fit.
That might be true in tech-savvy industries -- but in non-tech industries where the biggest software purchase might be the office suite or the ERP, inertia means the GSuite shops stick with Gemini, and the Exchange/Office 365 shops stick with Copilot.
That might be true in tech-savvy industries -- but in non-tech industries where the biggest software purchase might be the office suite or the ERP, inertia means the GSuite shops stick with Gemini, and the Exchange/Office 365 shops stick with Copilot.