I work for a SaaS and we recently had an interesting situation where we lost some smaller customers but are in the process of getting dramatically larger ones at the same time. As in, we lost some customers that were roughly 20-people companies, but gained some customers that are 100+-people companies. The ones we lost seem to have just built our solution in-house, presumably with AI helping.
Conventional wisdom would suggest the opposite: the big companies with more resources will obviously just decide to create their own internal version, whereas the small companies don’t have the time or resources to do that.
What actually seems to happen is that IMO if a team is nimble enough to copy a SaaS product internally, and doesn’t want to pay the $100-$1000 a month for your services, they’ll likely build it in house with AI.
However if the company is large enough, it’s coalesced into different departments with specific resources and plans, and ergo no one wants to give themselves a ton of new work when they can just outsource it to a SaaS and get corporate to pay for it.
Conventional wisdom would suggest the opposite: the big companies with more resources will obviously just decide to create their own internal version, whereas the small companies don’t have the time or resources to do that.
What actually seems to happen is that IMO if a team is nimble enough to copy a SaaS product internally, and doesn’t want to pay the $100-$1000 a month for your services, they’ll likely build it in house with AI.
However if the company is large enough, it’s coalesced into different departments with specific resources and plans, and ergo no one wants to give themselves a ton of new work when they can just outsource it to a SaaS and get corporate to pay for it.