Comment by petesergeant

Classification of types of user frustrations and sentiment analysis, content trends, engagement and gap analysis, as well as then looking at changes from the previous week. We also look at how certain queries turn into actions in the system (eg: which users take actions we offer them). We run it once a week, rather than every day, and it provides an exec-facing overview, as well as areas for support to dig further in to. While it's some good work, as far as I'm aware it's almost all just a text prompt and a connection into Langfuse.