> Can you imagine a venue refusing entry to former clients 2% of the time just because they’ve “improved their experience”?
This reminds me almost precisely of the dynamics of pro sports in the US and how fans are getting priced out of attending games or even watching teams on TV as organizations shift to bespoke streaming platforms.
This reminds me almost precisely of the dynamics of pro sports in the US and how fans are getting priced out of attending games or even watching teams on TV as organizations shift to bespoke streaming platforms.