Curious that you include REI. It's a retail coop model, not a worker-owned coop.
Apropos: the way they ended the REI Adventures program is behavior consistent with a normal big-box chain. That is, announce the end simultaneously to their customers and REI's partner adventure companies, provide refunds to customers, but don't forward the relevant same customer info to the partners for rebooking because that's REI's proprietary data.
If that's also behavior consistent with a worker-owned coop, I have to ask: what is the social benefit of worker-owned over a normal corporate structure? And if it's not, why point the user to REI for a pair of hiking shorts?
Apropos: the way they ended the REI Adventures program is behavior consistent with a normal big-box chain. That is, announce the end simultaneously to their customers and REI's partner adventure companies, provide refunds to customers, but don't forward the relevant same customer info to the partners for rebooking because that's REI's proprietary data.
If that's also behavior consistent with a worker-owned coop, I have to ask: what is the social benefit of worker-owned over a normal corporate structure? And if it's not, why point the user to REI for a pair of hiking shorts?