The most relevant example of this for the games industry is probably Steam’s refund policy. They allow you to refund a game if you bought it less than 2 weeks ago and have less than 2 hours playtime recorded.
This is their policy for all users, but was a direct result of an Australian consumer watchdog lawsuit [0].
This is their policy for all users, but was a direct result of an Australian consumer watchdog lawsuit [0].
[0] https://www.accc.gov.au/media-release/valve-to-pay-3-million...