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Comment by threetonesun

The 3 common issues used to be solved by a manual with an FAQ page, or just you know, actually intuitive and usable software and hardware.

The real kick in the pants these days is spending a lot of money on something and trying to contact customer support over delivery or warranty issues. I'm convinced they just want you to give up and keep the sale (and lose a customer?) over ever resolving an issue. Or there's some internal metric that they're tracking that looks great and no one has ever actually used the system themselves.

parent threetonesun 4 months ago

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