It comes back to communication. If management acknowledges the issue but redirects budget elsewhere due to priorities, it's legit. Communicating it in a way IT personnel understand and accept isn't necessarily easy. Sometimes there's also incentive for management to avoid it altogether (we need to focus elsewhere and this could burn you out, but you're an acceptable loss).
That said, management needs to know there's pain and in a language it speaks - risk. Cost, legal, whatever. Preferably quantified without drowning them in numbers or fear mongering. That's what pain is all about.
That said, management needs to know there's pain and in a language it speaks - risk. Cost, legal, whatever. Preferably quantified without drowning them in numbers or fear mongering. That's what pain is all about.