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Comment by dzonga

WhatsApp business api is in a weird situation.

the poor countries use WhatsApp mostly due the fact that sms was costly.

so you're tryna to monetize against businesses serving poorer users. yes - they maybe more in number but margins are razor thin.

the richer countries where margins are higher - sms, email, etc are cheaper & permission less. so eventually most providers most settling on email & sms/rcs.

parent dzonga 4 months ago

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