I can say at least for me at a small-ish company (~40 FTE) there has been a surge in internal productivity tools. Nothing to improve the end user product directly but a lot of tools to make processes easier and less error prone.
What would previously be janky internal dashboards or excel sheets are now actually nice to use tools. That said of course the maintenance cost of all that has yet to be discovered, and the ROI is questionable.
What would previously be janky internal dashboards or excel sheets are now actually nice to use tools. That said of course the maintenance cost of all that has yet to be discovered, and the ROI is questionable.