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Comment by lo_fye

HELP?

I woke up to a bunch of notifications on my phone from the past 30-60 mins, indicating that people in in Montreal, Argentina, and Kathmandu had attempted to login to my account, and at least one had succeeded. I'm nowhere near any of those locations, and I didn't get any 2FA messages.

I tapped Instagram, and it asked me for a new password, so I set one, and it just hung and did nothing.

My Instagram, Facebook, Messenger, Threads, and Quest accounts were all permanently disabled. My Quest headset is a brick, too. It said I had violated their terms of service, and there would be no appeals process. No recourse as far as I can tell. I was a member of all of them from year 1 if not day 1.

I use 1Password and complex unique passwords and 2FA religiously. I even had Advanced Account Protection turned on in Facebook. Now it says that my phone number and email are not attached to any known Facebook accounts. I have no idea how this could have happened.

I couldn't care less about using social networks as social networks, but I have hundreds of people on there that I have no other contact info for, and I'm a member of many groups that don't exist anywhere else.

Moments ago, I was able to login to Instagram, presumably because that password change did actually work, eventually, so I'm trying to make some headway there, but trying to find & access Meta Customer Support is impossible, especially when I can't get into the main Meta Account that everything is tied to.

If you or anyone you know have any clue what to do about this, please let me know.

parent lo_fye 5 months ago

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