AI tools have put friction where it should be - by eliminating incidental friction. By incidental friction I mean, things that were really not ambiguous, but were made so due to lack of access to resources.
As an example, if i needed to navigate, I used a paper map. There was friction in pulling out a map, planning a route etc. This took time. With digital mapping apps this sort of incidental friction is not there.
Real friction is inherent ambiguity. For example, what product does the market need ? By eliminating incidental friction, AI allows us to focus on the smallest hard-problem where there is real-friction.
AI tools have put friction where it should be - by eliminating incidental friction. By incidental friction I mean, things that were really not ambiguous, but were made so due to lack of access to resources.
As an example, if i needed to navigate, I used a paper map. There was friction in pulling out a map, planning a route etc. This took time. With digital mapping apps this sort of incidental friction is not there.
Real friction is inherent ambiguity. For example, what product does the market need ? By eliminating incidental friction, AI allows us to focus on the smallest hard-problem where there is real-friction.